Optimise your program performance with our help
Our integrated program services are focused on keeping all aspects of your program running smoothly—and successfully, too.
Integrated program management
Account management
Your account management team is your day-to-day resource for project planning and management. Whatever you need from us, your account manager is your go-to point of contact.
Client success
Your success is our focus. That’s why we offer client success strategies and insights as part of our account management services. We’re here to optimise your program strategies and provide the best practices that only decades of experience can provide.
Executive leadership
Our leadership team is committed to your company’s success and satisfaction with Blackhawk Network. They also oversee all of our collaborative innovations to help ensure that market trends are translated into leading-edge technology.
Risk and compliance
Our risk and compliance team takes an active role in shaping the branded payments industry. They are also responsible for identification, prevention, detection and resolution of regulatory issues that may affect our business.
Fraud management
Our security-minded approach helps minimise fraud and secure over 500 million transactions a year. We proactively monitor our programs and develop intelligent solutions that can help protect you and your cardholders.
Industry trends and proprietary research
At Blackhawk Network, we keep a finger on the pulse of all things branded payments. Throughout the year, you receive insights that help inform your business decisions and strategic planning.
Card services
Fulfillment
Whether a card recipient orders online, qualifies for an incentive, or is sent a card as part of a promotion or appeasement, we handle the digital or physical delivery. As a fulfillment provider, we are both PCI and HIPAA-HITECH compliant.
Merchandising
For in-store gift card category sales, we have feet on the street who maintain and optimise your Blackhawk Network fixtures and seasonal displays. We leverage best practices to help optimize your gift card sales throughout the year.
Promotional marketing
We have a dedicated in-house marketing team that can manage gift card promotions on your behalf. Their expertise can help you increase your gift card sales and increase revenue.
