Enhance your gift card program performance with our help
Our extensive range of support services are focused on keeping all aspects of your gift card program running both smoothly and successfully!
Customer experience management
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Client success
Your success is our focus. That’s why we offer client success strategies and insights as part of our account management services. We’re here to optimise your program strategies and share the best practices that only decades of experience can provide.
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Customer service
We want to help you, and we also want to help your cardholders. We can offer 24/7/365 customer support via our global contact centres. If required we can provide support in over a dozen languages.
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Industry trends
At BHN, we keep a finger on the pulse of all things branded payments. Throughout the year, you receive insights that help inform your business decisions and strategic planning.
Security management solutions
Risk and compliance
Our risk and compliance team help in shaping the branded payments industry. They are also responsible for identification, prevention and detection of issues that may affect our business.
Fraud management
Our security-minded approach helps minimise fraud and secure over 500 million transactions a year. We proactively monitor our programs and develop intelligent solutions that can help protect you and your card holders.
Business management
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Fulfilment
We handle the delivery of all of your physical and digital card shipments.
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Promotional marketing
We have a dedicated in-house marketing team that can manage gift card promotions on your behalf. Their expertise can help you increase your gift card sales and increase revenue.
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Merchandising
For in-store gift card category sales, we have feet on the street who maintain and optimise your BHN fixtures and seasonal displays. We leverage best practices to help optimise your gift card sales throughout the year.
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Thank you for your interest in BHN
Our gift card and rewards experts are here to help. Contact us today.
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